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Frequently Asked Questions

1. What versions of Microsoft Access does SmartList To Go support?
2. Where can I find information on supported devices, file formats and system requirements?
3. What is Documents To Go Total Office?
4. How do I reinstall SmartList To Go?
5. Where do I go if I am having problems with my Registration Number and Activation Key?
6. How much does SmartList To Go cost?
7. Does SmartList To Go work on a Macintosh?
8. I am currently using ThinkDB or a previous version of SmartList To Go, how do I upgrade to SmartList To Go 3.5?
9. Can I synchronize SmartList To Go with more than one computer?
10. Does SmartList To Go support the full screen on devices such as the Palm T|X?
11. Does SmartList To Go support the 5-way navigation onTreo/Centro Smartphones?
12. Where can I buy SmartList To Go?
13. Does SmartList To Go support Expansion/Multimedia Cards?
14. Does SmartList To Go synchronize with QuickBase or FileMaker Pro?
15. Does SmartList To Go support Windows Mobile, BlackBerry or Symbian devices?
16. How large is the download of SmartList To Go version 3.5?
17. How much memory will SmartList To Go take up on my handheld?
18. Can SmartLists created in SmartList To Go version 3.5 be used in a previous version of SmartList To Go or ThinkDB?
19. Does SmartList To Go support Microsoft Windows Vista or 7?
20. Does SmartList To Go support Microsoft Access 2007?

1. What versions of Microsoft Access does SmartList To Go support?
SmartList To Go will work with Microsoft Access 97, 2000, XP, 2003 and 2007.

2. Where can I find information on supported devices, file formats and system requirements?
You can find all this information and more under the System Requirements page.

3. What is Documents To Go Total Office?
For complete Office integration, Documents To Go Premium Edition, Beyond Contacts and SmartList To Go are available together as Documents To Go Total Office. Documents To Go allows you to use Microsoft Word, Excel and PowerPoint files on your handheld. Beyond Contacts allows you to synchronize your Outlook data to your handheld and provides you with the look and feel of Outlook on your handheld. SmartList To Go allows you create, view and manage databases on your handheld. You can even synchronize directly with Microsoft Access.

4. How do I reinstall SmartList To Go?
If you need to reinstall the software, please visit the Redownload page.

5. Where do I go if I am having problems with my Registration Number and Activation Key?
The Activation Key information page should help you get SmartList To Go back up and running.

6. How much does it cost?
Current pricing information for SmartList To Go can be found here.

7. Does SmartList To Go 3.5 run on a Macintosh computer?
The Macintosh version is handheld only and does not include a corresponding desktop application.

8. I am currently using ThinkDB or previous version of SmartList To Go, how do I upgrade to SmartList To Go 3.5?
Upgrades are available from any previous version of SmartList To Go for only $19.99. Owners of ThinkDB will need to purchase a full version of SmartList To Go. Customers who own SmartList To Go version 3.0 for Macintosh (handheld only) can upgrade at no additional cost.

9. Can I synchronize SmartList To Go with more than one computer?
SmartList To Go does support synchronizing with multiple computers.

10. Does SmartList To Go support the full screen on devices such as the Palm T|X?
Yes, SmartList To Go 3.5 currently offers full screen support.

11. Does SmartList To Go support the 5-way navigation onTreo/Centro Smartphones?
Yes, this feature was added in SmartList To Go version 3.0.

12. Where can I buy SmartList To Go?
SmartList To Go is available directly from DataViz and from some retail stores. Please visit our Where To Buy section to learn more.

13. Does SmartList To Go support Expansion/Multimedia Cards?
Yes, SmartList To Go version 3.5 supports the ability to store databases on expansion cards, but the main application must remain on the handheld's internal memory. To learn more about how this works, please see the "move to card" section of the online tutorial.

14. Does SmartList To Go synchronize with QuickBase or FileMaker Pro?
No, SmartList To Go 3.5 does not currently synchronize with either QuickBase or FileMaker Pro. If you would like to request this feature, please do so on our customer feedback section.

15. Does SmartList To Go support Windows Mobile, BlackBerry or Symbian devices?
SmartList To Go does not currently support these platforms. If you would like to request this feature please do so on our customer feedback section. 

16. How large is the download of SmartList To Go version 3.5?
The SmartList To Go 3.5 installer is approximately 17 MB.

17. How much memory will SmartList To Go take up on my handheld?
The SmartList To Go application requires that you have at least 800 kb of available memory on your handheld device. Additional memory is required for your SmartList files.

18. Can SmartLists created in SmartList To Go version 3.0 and 3.5 be used in a previous version of SmartList To Go or ThinkDB?
No, SmartLists created in version 3.5 and 3.0 can not be used in an earlier version; however, SmartLists created in version 2.0 or higher can be used in version 3.5.

19. Does SmartList To Go support Microsoft Windows Vista or 7?
Yes. SmartList To Go version 3.5 is the first release to support Microsoft Window Vista and 7.

20. Does SmartList To Go support Microsoft Access 2007?
Yes SmartList To Go version 3.5 will work with Access 2007.