Frequently Asked Questions
- I'm a Windows user, how do I install Documents To Go for my smartphone?
- I'm a Macintosh user, how do I install Documents To Go for my smartphone?
- Where can I find information on supported devices,
supported files formats and system requirements?
- What is InTact Technology™?
- Will Documents To Go install and run on a Memory Stick?
- Where do I go if I am having problems with my Registration
Number and Activation Key?
- How much does Documents To Go cost?
- Can I use an add-on keyboard with Documents To Go?
- What languages is Documents To Go localized and available for?
- How large is the download for Documents To Go?
1. I'm a Windows user, how do I install Documents To Go for my smartphone?
Please see Support Document 13583.
2. I'm a Macintosh user, how do I install Documents To Go for my smartphone?
Please see Support Document 13584.
3. Where can I find information on supported devices, supported files formats and system requirements?
You can find all this information and more under the system requirements and supported formats pages.
4. What is InTact Technology™?
You can learn more about InTact Technology here.
5. Will Documents To Go install and run on a Memory Stick?
Yes. Documents To Go can be installed on and will run from a Memory Stick.
6. Where do I go if I am having problems with my Registration Number and Activation Key?
The Activation Key information page should help you get Documents To Go back up and running.
7. How much does Documents To Go cost?
Current pricing information for Documents To Go can be found here.
8. Can I use an add-on keyboard with Documents To Go?
Documents To Go is compatible with ThinkOutside's Stowaway Bluetooth and Stowaway Infrared Wireless keyboards.
9. What languages is Documents To Go localized and available for?
Currently, Documents To Go is localized for English, French, German and Spanish.
If you would like to request support for a specific language
that is currently not supported, please do so on the customer
feedback section of our website.
10. How large is the download for Documents
To Go?
The Documents To Go installer (.SIS file) is approximately
2.11 MB.