DataViz - Documents To Go and RoadSync for Palm OS, Symbian UIQ, Symbian Series 80 platforms Already Own a DataViz Product? Log In or Register Now
  • Premium Edition
  • Palm OS
  • Version 10.002


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Frequently Asked Questions

  1. When will Documents To Go support Office 2007 files?
  2. When will Documents To Go Support Windows Vista?
  3. Where can I find information on supported devices, files formats and system requirements?
  4. What is the difference between the Standard Edition, Premium Edition and Total Office Edition?
  5. I own a Palm OS 4.0 or below handheld, is there a version of Documents To Go that I can buy for it?
  6. I would like support for non-Microsoft formats such as WordPerfect, Lotus 1-2-3, WordPro, AppleWorks and others, is there a version of Documents To Go I can buy?
  7. How do I reinstall Documents To Go?
  8. How much does Documents To Go cost?
  9. How do I install an upgrade of Documents To Go?
  10. Can I synchronize Documents To Go with more than one computer?
  11. What does "native" document support mean?
  12. Does Documents To Go work on Intel-powered Macintosh computers?
  13. How do I install, register, activate, re-download or obtain technical support for BEIKS Dictionary and Thesaurus?
  14. Does Inbox To Go work with Documents To Go?

1. When will Documents To Go Support Office 2007 files?
The current version of Documents To Go v10.002 supports (view, edit & create) Word 2007, Excel 2007 and PowerPoint 2007 files.

2. When will Documents To Go Support Windows Vista?
Please see our Vista compatibility statement here.

3. Where can I find information on supported devices, files formats and system requirements?
You can find all this information and more under the system requirements page.

4. What is the difference between the Standard Edition, Premium Edition and Total Office Edition?
Please review the comparison chart on the Documents To Go home page to see the differences.

5. I own a Palm OS 4.0 or below handheld, is there a version of Documents To Go that I can buy for it?
Yes. Documents To Go Premium Edition 6.0 supports Palm OS 4.0 or below handhelds. You can find more info or purchase it here.

6. I would like support for non-Microsoft formats such as WordPerfect, Lotus 1-2-3, WordPro, AppleWorks and others; is there a version of Documents To Go I can buy?
Yes. Documents To Go Premium Edition 8.0 supports non-Microsoft formats such as WordPerfect and others. You can find more info or purchase it here.

7. How do I reinstall Documents To Go?
If you need to reinstall the software, please visit the Redownload page.

8. How much does it cost?
Current pricing information for Documents To Go can be found here.

9. How do I install an upgrade of Documents To Go?
Simply run the installer. There is no need to uninstall or have a previous version, Documents To Go will automatically add, update and replace all of the necessary components.

10. Can I synchronize with more than one computer?
Yes. Documents To Go 4.0 and higher offers the ability to synchronize with more than one desktop computer.

11. What does "native" document support mean?
Documents To Go includes handheld-based native document support for Microsoft Word, Excel, PowerPoint, PDF and TXT files as well as JPEG and BMP graphics. "Native" indicates that the file is in its original desktop format, specifically Word, Excel, PowerPoint, PDF, TXT, JPEG or BMP. You can find out more under the Native Document Support page.

12.Does Documents To Go work on Intel-powered Macintosh computers?
Documents To Go version 7 or higher will run on Intel Macs via Apple's Rosetta environment. For more information on Rosetta, visit http://www.apple.com/rosetta. DataViz has yet to determine if and when we will release a Universal version of our titles for Intel Macs. Our developers constantly review our customer feedback database to assist in the product development decision making process. If you would like to request a Universal version of Documents To Go, please submit feedback to us.

13. How do I install, register, activate, re-download or obtain technical support for BEIKS Dictionary and Thesaurus?
More Information

14. Does Inbox To Go work with Documents To Go Version 10?
No. Please see our tech document in regards to Inbox To Go support with Documents To Go version 10.. http://support.dataviz.com/support.srch?docid=14052