System Requirement & Supported Devices

Device Requirements:

  • A BlackBerry smartphone with:
    • BlackBerry Device Software 4.5 - 6.0
    • 3.0 MB of free device memory to install main app
  • Additional device memory required to:
    • Install PDF To Go (1 MB)
    • Install Documents To Go Files (300K)
    • Download documents

Desktop Requirements:

  • Windows XP, Vista, 7
  • BlackBerry Desktop Manager 4.6 or BlackBerry Device Manager 4.6 or higher

Supported File Formats:

  • Word 97, 2000, X, XP, 2003, 2007, 2010 for Windows
  • Word 98, 2001, 2004, 2008 for Macintosh
  • Excel 97, 2000, X, XP, 2003, 2007, 2010 for Windows
  • Excel 98, 2001, 2004, 2008 for Macintosh
  • PowerPoint 97, 2000, X, XP, 2003, 2007, 2010 for Windows
  • PowerPoint 98, 2001, 2004, 2008 for Macintosh
  • Adobe PDF (Premium Edition)

Other Important Information:

  • BlackBerry Enterprise Server (BES) 4.1.5 or higher (for native attachment downloading and uploading)
  • BlackBerry Internet Service (BIS) 2.5 or higher (for native attachment downloading and uploading