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DataViz Customer Service

Customer Feedback/Feature Request Area

Tell us what's on your mind (good or bad!)

Thank you for your interest in giving DataViz feedback for the current as well as future versions of our products. It is with your suggestions and comments that we can continue to work to produce products which meet the needs of our end users.

*** You Will Receive No Response With This Form ***

This form is for feedback/feature request submissions only. Please do not submit sales questions, support questions or e-mail unsubscribe requests to this form as you will not receive a response.

In addition, please review the Top Customer Questions to the right, as we have noticed that many feedback submissions are regarding one or more of those issues.

I understand that I will not receive a response to my feedback and would like to continue to the feedback form

Top Customer Questions/Issues

1. How do I contact technical support via e-mail?
2. I need my registration number or activation key
3. I am having problems with my registration number and/or activation key
4. I received Documents To Go with my handheld. Where do I register my software and am I entitled to an upgrade?
5. I already own your software. Is there a charge to upgrade?
6. Can I install your software on more than one computer?
7. I need detailed information regarding your product such as file formats supported, handheld devices supported, system requirements, etc.?
8. Where do I change my account information such as my e-mail address, e-mail unsubscribe preferences or mailing address?
9. How do I change my software platform, language, etc.?
10. I need information about an order I placed
11. Can I get a copy of an invoice for a previous order?