Dataviz has compiled a list of the most Frequently Asked Customer Service/Sales/Pre-Sales Questions. Please review these topics prior to submitting a question to DataViz.
How Do I Contact Technical Support by E-mail or Phone?
Why Can't I Redownload My Software for Free?
Registration Number and Activation Key Assistance
I No Longer Have a Palm Device and Now Have a Windows Mobile Smartphone (Q, BlackJack, etc.). Can I Get Upgrade Pricing for Documents To Go for Windows Mobile Smartphone?
I Need to Change My Software's Platform (Ex. Mac to Win) or Language?
Can I Make Changes to an Order I Placed on Your Web Site?
What is My Rebate Status and Other General Rebate Information?
Why does PrintBoy not work with Documents To Go 9 and above?
Does DataViz Develop any Products for the iPhone?
If your question was not covered by any of these topics, it is often answered in a specific product FAQ. To see FAQs for a particular product, please select from the following drop-down menu:
Select Product... Beyond Contacts Documents To Go for Palm OS Documents To Go for Windows Smartphone Documents To Go for Symbian UIQ Documents To Go for Symbian Series 80 SmartList To Go Passwords Plus RoadSync for Window Mobile 2003 RoadSync for Palm OS RoadSync for Symbian UIQ RoadSync for Symbian S60 RoadSync for Symbian Series 80 RoadSync for Java MIDP 2.0 Conversions Plus MacLinkPlus Deluxe
If your question was not covered by any of these topics, please choose from the following:
Submit a Sales or Customer Service question to our Sales Department
See our Technical Support Contact Options and Policy