How to Contact DataViz

Top Customer Questions/Issues

1.	How do I contact technical support via e-mail?
2.	I need my registration number or activation key
3.	I am having problems with my registration number and/or activation key
4.	I received Documents To Go with my handheld. Where do I register my software and am I entitled to an upgrade?
5.	I already own your software. Is there a charge to upgrade?
6.	Can I install your software on more than one computer?
7.	I need detailed information regarding your product such as file formats supported, handheld devices supported, system requirements, etc.?
8.	Where do I change my account information such as my e-mail address, e-mail unsubscribe preferences or mailing address?
9.	How do I change my software platform, language, etc.?
10.	I need information about an order I placed
11.	Can I get a copy of an invoice for a previous order?

General Contact Info

New! Download our contact information as a vCard

Phone: 203-874-0085
Fax: 203-874-4345

DataViz, Inc.
Merritt Corporate Woods
612 Wheelers Farms Road
Milford, CT 06461 USA

Sales/Upgrades/Customer Service/Tech Support

Sales Phone: 800-733-0030
Tech Phone: 203-874-0085
Fax: 203-874-4345
Submit a general sales/customer service question

Our Sales and Tech Support departments are available Monday through Thursday 9 AM to 3 PM Eastern, Friday from 9 AM to 2 PM. Please keep in mind that our offices are not open on weekends and U.S. holidays.

Technical Support
DataViz offers a number of options for tech support for its own products. To learn more about each option, please visit Support Options.

3rd Party Technical Support
Technical Support links and phone numbers for non-DataViz products purchased from DataViz

Other
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